Healthcare Navigation
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Pointing members to better healthcare.
When your member needs to speak with a healthcare navigator, our team is there. In non-emergency situations, we know how important it is to take the time to find the most affordable care option.
Our team listens to your member’s needs and navigates them to great care at the best price. Happy members will become your biggest advocates.
Expertise born from experience.
We serve health plan clients, including traditional insurance, discount medical plans, limited benefit plans, health sharing organizations, and TPAs.
Health Plans
Control your costs, reduce churn, and increase membership by partnering with us.
Health Sharing Plans
Keep sharing costs low and grow membership with the suite of services in our Smart Healthcare Platform.
TPAs
Retain existing and gain new clients through our cost-friendly Smart Healthcare Platform.
Employers
Make your benefits package more competitive by adding our Smart Healthcare Platform.
Testimonials from members.
See what patients say about Health Admins’ healthcare navigation services.
“The staff really goes out of their way to answer every question and ensure my understanding of the program. They also work hard to find the answers to my needs! Way to go! If only they ran the nation’s healthcare!”
“Today a knowledgeable young lady on the phone really made my day by just doing her job. Thank you for all the info you sent me. I found exactly what I needed. I love that!! Thank You!!! You Rock!”
What is Healthcare Navigation?
Healthcare Navigation is a service designed to help individuals and families effectively manage their healthcare. This includes guiding them through the complexities of the healthcare system, assisting with finding the right providers, understanding medical bills, and making informed decisions about their care options.
How does Healthcare Navigation benefit me?
Healthcare Navigation provides personalized support to ensure you receive the best possible care. It helps you find appropriate healthcare providers, understand your treatment options, and manage healthcare costs. The service also helps in negotiating medical bills, scheduling appointments, and accessing specialists, making the healthcare experience smoother and less stressful.
Who can use Healthcare Navigation services?
Healthcare Navigation services are available to anyone who needs help managing their healthcare journey. This includes individuals with complex medical conditions, those who need assistance understanding their healthcare options, or anyone looking for a more efficient way to navigate the healthcare system.
What types of services are included in Healthcare Navigation?
Services typically include assistance with provider selection, appointment scheduling, medical bill review, understanding health benefits, and support in making informed healthcare decisions. The service may also include help with coordinating care among multiple providers, especially for those with chronic or complex health conditions.
How do I access Healthcare Navigation services?
You can access Healthcare Navigation services through your health plan or employer if it’s offered as part of your benefits. Alternatively, you can directly contact HealthAdmins to inquire about enrolling in the service independently.
How does Healthcare Navigation help with medical bills?
Healthcare Navigation can help you understand your medical bills, ensure that charges are accurate, and assist in negotiating lower costs if necessary. The service aims to reduce your out-of-pocket expenses and prevent billing errors.
Can Healthcare Navigation assist with finding specialists?
Yes, Healthcare Navigation can help you find the right specialists for your specific health needs. The service will assist in locating providers who are in-network, have the expertise you require, and are geographically convenient.
Is there a cost associated with Healthcare Navigation services?
The cost of Healthcare Navigation services varies depending on how the service is accessed—whether through an employer, health plan, or directly. Some plans may include it as part of your benefits, while others might require an additional fee. It’s best to check with your health plan or HealthAdmins for specific pricing details.
How do I get started with Healthcare Navigation?
To get started, you can contact HealthAdmins directly or through your health plan if it’s offered as part of your benefits. A healthcare navigator will be assigned to you to begin assessing your needs and providing the necessary assistance.
How does Healthcare Navigation ensure my privacy?
Healthcare Navigation services are designed to protect your privacy. Health Admins adheres to strict confidentiality and security standards, including compliance with HIPAA regulations, ensuring that your personal and medical information is secure.
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